Customer Journeys
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Bookings & Reservations
A completely online experience that will fill up your parking lot
Use the tabs to see how the customer journey works for the different access methods available to this customer
Customer books spot using MYSPOT booking system
Customers prepay, booking confirmation sent via SMS & email
Number plate is scanned on arrival and access granted to the car park
Number Plate is scanned on exit, if the customer stays longer than their booking the additional parking fee will be charged to their bank card
Customer books spot using MYSPOT booking system
Booking confirmation is sent via SMS and email
Customer scans their QR Code or enters their PIN at the entry terminal and is granted access to the carpark.
